returns + refunds
at boyed, we want you to be pleased with your purchase. we understand there may be occasions where you wish to return an item. that is why we offer a 14 day return policy, so if for any reason you change your mind about your purchase, you can return it, in its original condition with established proof of purchase, by initiating a return within 14 days of the ship date and receive a refund. items purchased on sale are non-returnable and non-refundable.
merchandise may not be worn, altered, or washed. all returns are subject to inspection and we reserve the right to refuse your refund if your return does not meet these requirements.
refunds do not include the shipping charged for sending the item(s) to you.
to process a refund, please email firstname.lastname@example.org with your order number, date of purchase, reason for return, and any pictures if applicable. we will send you our return address so that you can send back your item(s) to us.
we do our best to respond to all emails within 48 business hours.
if you need to exchange an item for a different size, please first return the item and then place a new order.
- standard: 3 - 5 business days
- standard: 1 – 5 business days via DHL.
- 7-21 business days first class international.